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Zane AL-Said

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The IT space has never been more interesting or innovative and despite almost 25 years in the industry I’m ‘always learning’!

Introduction

Of the 28 years I’ve been involved in the IT industry, the last ten (10) have been the most exciting as I’ve embarked on a personal journey to re-train, re-learn and re-THINK about automation as it pertains to business and our lives.

In 2011, I designed and developed a small business cloud solution which I deployed to my largest clients. The solution incorporated hosted Exchange mail, NAS (local file storage, profiles & policies), Cloud file storage & Microsoft Azure for Apps. The solution has led to partnerships with several Australian & International innovators including Shoeboxed (now Squirrel Street), Synology, Solution Union, Xero, Dropbox, Web24 & Dreamscape.

In May 2012, I witnessed an entire industry disappear overnight (Google Panda & Penguin updates). Consequence I built a Social Media model for driving traffic via content syndication on social portals including Reddit, Twitter, Google Plus & Facebook.

In 2016 I built a 3-tiered site support offering for small businesses which incorporates an ecommerce solution and templates for easy plug-n-play business listings.

Over the last 17 years, I’ve designed and managed mobile device management platforms starting with Casper and then Jamf Pro and Microsoft Intune. The transformation of the office space since COVID 19 has accelerated the rate of MDM adoption. I most recently completed my Jamf 100 certification and continue to build on that platform with a view to achieve Jamf 400 certification.

The IT space has never been more interesting or innovative and despite almost 30 years in the industry I’m ‘always learning’!

University of Western Sydney

Undergraduate Certificate in Cybersecurity, Cybercrimes and Behaviour 2024

Senior Desktop Support Engineer | Jul ’22 – Current

10x Banking | Senior Desktop Support Engineer
July 2022 - Current
Technical summary:
JAMF Pro managed iOS & macOS fleet (400+ MacBooks), Microsoft Entra AD IAM Support and security monitoring, Implement and monitor compliance with security standards (CIS, NIST), Microsoft 365 Admin, Azure admin including…Enterprise Apps, AD, Defender, integrations, SSO…, API integrations, Adobe CC administration and deployment (cloud and on-premise), Cisco Meraki design, build and admin of physical routers and switches.
Highlights:
  • Jamf Pro management including vulnerability monitoring, bulk updates, remote build and support
  • Design, build and management of the infrastructure, platforms, solutions for the APAC offices
  • Security monitoring of SIEM solution
  • Design and deployment of remote learning solutions for staff on-site and remote
  • Design and build and maintenance of local security monitor for site (Sydney)
  • Meraki design and deploy of Cisco switches and firewalls for APAC

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Tech Hobbies

A sample of my work including WordPress and Shopify designs. I designed and built all of these sites apart from the … ...read more

Introduction

Of the 28 years I’ve been involved in the IT industry, the last ten (10) have been the most exciting as I’ve embarked on … ...read more

Hobbies

A sample of my work including WordPress and Shopify designs. I designed and built all of these sites apart from the … ...read more

About Me

The IT space has never been more interesting or innovative and despite almost 30 years in the industry I’m ‘always learning’!

View My Blog Posts

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