SAP Australia | LAN Support 3rd level October 2001 - January 2002
Technical summary:
420 users, 48 servers, NT4.0 Server & Workstation, Windows 2000 Workstation, Exchange 5.5, PCAnywhere, SMS Server, IIS, SAP R3
Highlights:
- Analysis of business requirements for interstate support
- Deployment of technical resource at interstate sites
- Development of Service Level Agreements (SLA)
