Employment History

LAN Support 3rd level | Jan 98 – Jun 99

Hewlett Packard | LAN Support 3rd level
January 1998 - June 1999

Technical summary:

300 users, 30 servers, NT 4.0, Novel v4, Citrix Winframe, PCAnywhere, Bloomberg, Reuters, Telerate

Highlights:

Standard Operating Environment (SOE) rollout for Y2K – Windows 2000
Revised escalation procedure for 1^st and 2^nd level support
Assisted with the planning and execution of the relocations to new trading floor

Adroit Human Resources | Network Engineer 3rd level
April 1997 - August 1997

Technical summary:

560 users, 36 servers, NT4.0, Lotus Notes v4, PCAnywhere, TNPN

Highlights:

Successful integration of interstate Notes Public Network for remote access of Notes servers
Deployment of remotely managed servers nationally

Commonwealth Bank Australia | LAN Support 2nd level
May 1996 - March 1997

Technical summary:

7000 users, 400 servers, NT3.51, NT4.0, Windows 3.11, Novell v3, SNA server, SMS, Dynacomm Elite, MS Office, Attachmate Extra, AS 400 emulators

Highlights: