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Zane AL-Said

My Resume

LAN Support 3rd level | Oct 01 – Jan 02

SAP Australia | LAN Support 3rd level
October 2001 - January 2002

Technical summary:
420 users, 48 servers, NT4.0 Server & Workstation, Windows 2000 Workstation, Exchange 5.5, PCAnywhere, SMS Server, IIS, SAP R3

 

Highlights:
  • Analysis of business requirements for interstate support
  • Deployment of technical resource at interstate sites
  • Development of Service Level Agreements (SLA)

 

 

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Network Engineer 3rd level | Jul 01 – Sep 01

EDS Australia | Network Engineer 3rd level
July 2001 - September 2001

Technical summary:
130 users, 8 servers, NT 4.0 Server & Workstation, Windows 2000 Server & Workstation, Active Directories, IIS, Exchange 2000, SMS, CISCO router and switch WAN deployment, Windows XP

 

Highlights:
  • Gap analysis of existing LAN/WAN and infrastructure – Windows 98 & Windows NT 4.0 workstation + CISCO 1610 router over ISDN
  • Stakeholder in design and development of SOE – Windows 2000
  • Negotiation and deployment of WAN infrastructure equipment (CISCO) and services (AAPT)
  • Design and implementation of Active Directories – Windows 2000
  • Design and implementation of ACL’s – Windows 2000
  • Design and implementation of administrative procedures – Windows 2000 accounts, backup, security and mail
  • SOE deployment to servers and workstations

 

 

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LAN Support 3rd level | Jun 99 – May 01

Citigroup | LAN Support 3rd level
June 1999 - May 2001

Technical summary:
1200 users, 58 servers, NT 4.0 Server & Workstation, Windows 2000 Server & Workstation, Firewall 1, RSA ACE, CISCO 4500 router configuration, Y2K Research and Development, Novell v4 & v5, Zenworks, Lotus Notes v5, IIS, ADSL proxy server build

 

Highlights:
  • Successful Y2K remediation of over 450 workstations
  • Delivery of a custom Virtual Private Network (VPN) for over 500 staff
  • Daily support of Market data systems including;
  • Reuters
  • Bloomberg
  • DFS
  • SWIFT
  • SFE Clearing (Austraclear)
  • Reserve Bank Information and Transfer System (RITS)
  • CHESS
  • BITS
  • Deployment of a Windows 2000 Standard Operating Environment (SOE) to  over 450 workstations
  • Delivery of the Olympic Contingency Strategy project for senior staff and market traders
  • Infrastructure upgrade project (CISCO routers)
  • Deployment of the National Disaster Recovery project (Remote Access Service)
  • Due diligence for acquisition of stock broking entities
  • LAN integration post acquisition – NT 3.51 & 4.0 environment without SOE
  • Delivery of Online Trading System proposal (e-commerce)
  • Successful negotiation of Australasian Vendor agreement on behalf of client – MCI WorldCom

 

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Introduction

Of the 28 years I’ve been involved in the IT industry, the last ten (10) have been the most exciting as I’ve embarked on … ...read more

Hobbies

A sample of my work including WordPress and Shopify designs. I designed and built all of these sites apart from the … ...read more